MyConcierge for Healthcare


MyConcierge Logo

Unparalleled Contacless Customer Interaction

For Healthcare Facilities and Systems


Have you ever wanted to find an easy, safe and cost efficient way to communicate with your patients, especially in today's low touch COVID environment? 

conciergeMyConcierge introduces an efficient, low touch patient interaction management system for today’s low contact healthcare environments. We enable patients to easily request services and communicate with staff right from their own smartphone (Android and iPhone).  Patients requestts are intelligently routed to staff who is able to respond and fulfil those requests.  

How is this achieved?

  • MyConcierge uses QR codes to identify “locations” such as a Room or bed.
  • A patient scans a QR code card with the MyConceirge mobile application using their smartphone camera.
  • The patient selects from available App Menu options.
  • The App Menu enables requests to be sent to designated types of responders via the MyConcierge web portal, email or SMS.
  • An available staff responder ‘accepts’ the patient request which opens a chat window.
  • The patient communicates via chat with the responder the speicif details of their request and is acknowledged by the responder.

You can track patient requests across your entire facility on the MyConcierge web portal, and see who is responding as well as what types of requests are being made.

MyConcierge requires virtually no setup on your part and minimal training. We provide the MyConcierge website configuration, and the QR codes for each location; these codes can easily be embedded in your custom graphic for printing and display.  Click here or contact us today for more information on MyConcierge.